How do I place an order?
Orders can be made directly through our website. Choose "Pick Up" at checkout. Orders must be placed through the website. No walk ups, no cash payments.
When/where can I pick up my order?
Pickups are Thursday 3:00 to 7:00pm, Friday 3:00 to 7:00pm, and Saturday 12:00 to 5:00pm. You can pick up your order any time within those windows.
Our main taproom entrance is closed. Orders are being delivered curbside out of our brewhouse.
When you arrive, park in the lower lot in front of the large gray warehouse in one of our designated curbside spaces (#1-4). Text your name and parking space number to 412-212-3657. Stay in your car, unlock the passenger door or pop the trunk, and we will bring your order out to you.
Can I add beer to my existing order?
To purchase more beer, place a second order through the website. When you arrive, let us know that you are picking up multiple orders and we will bring everything out to you.
Can someone else pick up my order for me?
Yes. Please pass along any confirmation emails and instructions to them ahead of time. They will follow the same instructions as a standard pickup. The alternate person must be of legal drinking age.
What if I miss my pickup?
We send a reminder text before close on Saturday. We do not hold orders after the close of the week (Saturday at 5pm). Unless otherwise confirmed, you will receive a full refund for your order.
Can I place an order for a future date?
No, orders must be picked up within the business week that they are placed.
How do I place an order?
Orders can be made directly through our website - just select "Ship" at checkout.
Where do you ship to?
Shipping is available state-wide in Pennsylvania.
While shipping is currently only available for Pennsylvania residents, we plan on expanding to more states by the end of 2021.
Is there a minimum or maximum order quantity?
There is no minimum order quantity; however, we do recommend ordering in multiples of six to maximize shipping savings. The maximum order quantity is two cases (twelve 4pks) per order.
How much does shipping cost?
Shipping rates are calculated by UPS at checkout - rates usually fall between $20 and $35 per order.
Does someone 21+ need to receive and sign for the delivery?
Yes, an adult 21+ will need to be present to sign for the package. Their name does not need to be on the package and they do not need to be the person who placed the order. Please have a valid photo ID ready to display.
Which beers can I order for shipping?
All of them - General Braddock’s, our flagship, along with our rotating and seasonal beers. Browse the shop to see what is currently available.
When do new beers come out?
Inventory is updated Tuesdays at 2pm.
How long will cans stay fresh?
General Braddock's cans are marked with a “best by” date on the bottom, which we recommend consuming them by. All cans are stored cold at the brewery and should be refrigerated. Drink fresh, refill often.
Where can I find your cans?
Our rotating selection of brands is available directly from us for pickup in Braddock. General Braddock’s IPA, our flagship and bestseller, can be found both directly from us as well as the following locations.
Do you sell kegs?
Please send all keg inquiries to firstname.lastname@example.org
Taproom / BG Open Air
Can I visit the taproom?
Our taproom is currently closed.
Can I visit BG Open Air?
BG Open Air is currently closed.
Do you give brewery tours?
Our facilities are currently closed to the public.
Returns & Exchanges
Do you offer returns or exchanges for beer?
Because beer is a perishable product, all purchases are final sale with no refunds or exchanges.
Shipping beer is new to us. We want the process, from ordering to delivery, to be a positive experience. If your order was incorrect, there is something you are unsatisfied with, or if you have suggestions, send us a message at email@example.com or text us at 412-212-3657. If packaging and/or cans are damaged, please include photos in your message. We’re testing and learning, which makes your feedback valuable. So, please talk with us!