Jobs

Job Title: Brewing Manager

Reports to: COO / CEO

Location: Pittsburgh, PA

Date created: July 17, 2023

Compensation: Salary range is $60,000 to $70,000

JOB DESCRIPTION

Summary: 

Brew Gentlemen is hiring a Brewing Manager who is a natural leader, engenders trust, demonstrates a sense of urgency, and assures consistent achievement of quality standards. As a leader in the brew house who values integrity, excellence, and diligence, your focus will be on ensuring that the operations of the brew house are humming along, the team feels supported, and the quality is never compromised! This role combines the daily, weekly and monthly coordination of all beer production with managing the brewery team, brewery equipment, and all aspects tied to running a brewery and barrel aging facility – from start to finish.

Top candidates will have extensive understanding of beverage manufacturing and managing a team that executes all aspects of brewing operations, from selecting ingredients to delivering a finished product. This includes but is not limited to: beer aging and packaging, crafting new recipes, cleaning and sanitation, quality control operations, a sensory program, warehouse operations, staff management, and detailed record keeping.

This person is a head coach – someone who has specialized knowledge of the game, relates to others with sincerity and authority, executes plays with precision, and isn’t shy about getting on the field to demonstrate and motivate as needed.

In this environment, daily operations require fast-thinking with confidence and the ability to give clear direction to the team on procedures and timelines. Developing expertise across the team through effective delegation and shared responsibility for work output is a priority.

This role reports directly to the COO and CEO. This professional is expected to work closely with the entire brewing team and Sales Manager, under the direction of the COO. This is a senior level position that will suit someone with 5–7 years of experience managing a beverage manufacturing facility. A wide array of knowledge is required along with the ability to lead a team, be self-motivated, and display exceptional communication skills.

For a driven, determined, self-disciplined individual who is looking to apply their technical expertise and ingenuity, this is an opportunity to be an integral contributor to an expanding brewery’s development.

Responsibilities:

PRODUCT

• Meets brewing schedules and delivering finished beer on schedule
• Maintains raw material and packaging inventory above minimum levels
• Works directly with the Lead Brewer, COO and CEO to formulate and develop brewing policies and procedures to enhance wort quality and preserve brand integrity
• Timely and clear communication of product status across the company

PEOPLE

• Schedules shifts to ensure appropriate labor is available to maintain the brew schedule
• Oversees and trains all brewing staff, confirming they are performing tasks per the SOPs
• Creation and maintenance of a safe and efficient production environment
• Produces a safe working environment for employees by maintaining the facility and equipment in optimal working condition and ensuring there are clear pathways for team members to give feedback, raise concerns and have any issues swiftly addressed
• Clear, consistent and timely communication with other departments
• Maintaining a strong and happy team that is diverse and inclusive
• Ongoing professional development of team members and providing opportunities for advancement
• Conducts professional outreach within the brewing community
• Participation in events and community engagement opportunities as determined by the company

PROCESS

• Budget responsibility for the brewery
• Tracking and exceeding target KPIs for the brewery
• Tracks and reports all brewing data and maintains brewing records
• Analyzes brewing SOPs, equipment, and the production floor regularly; making recommendations to the COO on ways to improve efficiency, quality, and safety
• Communicates with the Lead Brewer and Packaging Operator to coordinate the movement of product from the Brewhouse through the Cellar to Packaging
• Oversees the maintenance and cleaning of brewhouse equipment and the mechanics involved in their operation
• Researches and suggests continuing process improvement, education and professional development opportunities for and all brewing staff to be approved by the CEO

Education:

• BA or BS; or equivalent work experience

Required Experience:

• 5-7 years of professional brewing experience
• Minimum of 2 years of management experience with proven track record of team building and leadership
• In depth knowledge of the beverage industry
• Forklift certified (or willing to get certified/licensed) and able to operate forklift and other equipment as needed
• Computer literacy. Software: Google Suite, Beersmith Pro, EKOS

Required Skills:

• Strong interpersonal skills, including the ability to communicate both verbal & written
• Strong problem-solving skills. You like solving problems, and seeking out solutions!
• High tolerance for change and like working in fast-paced environments

Supervisory responsibilities

• Involvement in hiring, oversight of training, and ongoing management of brewers, cellarmen, and other operations staff relating to work in both brewhouses/cellars

Physical demands

• Physical and demanding in nature
• Involves working with potentially dangerous equipment, machinery, exposure to high noise levels, and handling of hazardous materials.
• Stands and/or traverses brewery for long periods of time
• Frequently climbs stairs/staircase
• Frequently bends, moves, transports, or lifts 60 pounds and moves 165 pounds safely
• Can work in both hot and cold temperatures

Travel required

• None

Additional eligibility requirements

• Must be over 21 years of age

Work environment

While the job environment promotes steady, methodical work output so that processes can be completed on time and error-free, our brewhouse is fast paced. The demands of the job are rapidly changing as we scale production to meet our current market demand. You will actively be asking to inform and build processes and systems, in addition to executing existing SOP’s.

Affirmative Action/EEO statement 

BG is an equal opportunity employer committed to creating dignified jobs and cultivating an inclusive workplace. Applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Apply Now

FLSA Classification: Non-exempt

Hourly: $15-20

Reports to: Head Brewer

Date: 5/9/2023
JOB SUMMARY
Part-time packaging assistant to assist with production tasks. Opportunity to cross-train on all production line activities and processes. Previous brewery packaging experience is ideal but not required. Forklift experience/certification is a plus. 

RESPONSIBILITIES

Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Hours for this position are somewhat variable. Sometimes everything runs perfectly and everyone goes home early, sometimes we hit a snag and the team needs to stay to finish out the tank. Looking for a born tinkerer who can roll with the punches and enjoys working with a team.

• Start up / Closeout canning line
• Operate packing equipment including filler, depal, conveyance, labeler, etc.
• Basic cleaning and maintenance of equipment
• Some reporting and record keeping
• Forklift operation / material handling
• Availability for occasional evening or weekend work

KNOWLEDGE, SKILLS AND ABILITIES

• Punctual and reliable
• Excellent communication skills
• Work calmly under pressure
• Willingness to work within constantly changing priorities with enthusiasm
• Comfort with email, Slack, and Google Suite
• Mechanical aptitude / comfort with simple machines

COMPENSATION: Hourly

SKILLS

• Friendly demeanor and customer-centric attitude
• Mechanically inclined and comfortable using basic hand tools
• High attention to detail in operations and documentation
• Willingness to work in a flow-to-work team environment with positions ranging from running high-speed machinery to manually stacking finished-good pallets
• Ability to work with a constant focus on safety while adhering to policies and goals

QUALIFICATIONS

• High School Diploma
• Must be over 21 years of age

PHYSICAL DEMANDS

• Physical and demanding in nature
• Involves working with potentially dangerous equipment, machinery, exposure to high noise levels, and handling of hazardous materials.
• Stands and/or traverses brewery for long periods of time
• Frequently climbs stairs/staircase
• Frequently bends, moves, transports, or lifts 60 pounds and moves 165 pounds safely
• Can work in both hot and cold temperatures

WORK ENVIRONMENT

The noise level in the work environment is usually moderate to loud. Employees must wear PPE ear and eye protection at certain times, as directed.

While the job environment promotes steady, methodical work output so that processes can be completed on time and error-free, our brewhouse is fast paced. The demands of the job are rapidly changing as we scale production to meet our current market demand. You will actively be asking to inform and build processes and systems, in addition to executing existing SOP’s.

Based in the historic steel town of Braddock, twenty minutes east of downtown Pittsburgh, along the Monongahela River. Located in a renovated electrical supply storefront and warehouse in the shadow of the still-operating Edgar Thomson Works, the first Bessemer steel plant built by Andrew Carnegie.

EEO STATEMENT

BG is an equal opportunity employer committed to creating dignified jobs and cultivating an inclusive workplace. Applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Apply Now

Compensation: Retail Staff Pay Rate plus Tips (pulled and shared across BG team and distributed each pay period)

Reports to: Retail Manager

Date: September 5, 2023

Availability:

Weekdays: 3:00pm - 9:30pm

Weekends: Open

JOB DESCRIPTION 

Summary

We are looking for great people. Specifically, people who love working hard in a fast paced environment, connect with people immediately and bring positivity to every shift.. 

We believe that the experience of beer exists beyond the glass (or can). As a member of our retail team you play a part creating meaningful experiences for our guests everyday. 

Whether they visit us at our brewery in Braddock, our beer garden downtown, or at an event/festival – you help create a friendly, educational, and immersive experience for every guest..

All BG Retail Employees must be RAMP certified and at least 21 years of age.

Responsibilities:

• Create a positive/welcoming environment with your body language, verbal communication and eye contact
• Engage our customers throughout their visit with knowledge and kindness. Meeting our patrons where they are, taking the time to share any information the customer may need to have a great experience with us
• Verify Identification and age requirements of customers
• Maintain a clean and safe work environment
• Quality draft pours delivered with care for both our product and the customer experience
• Take customer food orders at the bar and then prepare and deliver food orders to the guests 
• Clean clean glassware 
• Manage tables in the Tasting Room 
• Monitor Tasting Room activity and flow 
• Communicate and set expectations for guests
• Fulfill and Process online orders
• Speak to and sell merchandise in the store
• Change Kegs and Restock Tasting Room and Retail Store as needed
• Operate the POS system 
• Perform opening and closing checklists daily 
• Handle money at the end of the shift 
• Securely lock up a retail location after a shift
• Support the rest of the Retail Team on an as needed basis

Competencies:

• Impeccable customer service and social perceptiveness
• Able to connect quickly with people 
• Work efficiently and effectively in a fast paced environment
• Calm under pressure
• Able to evaluate customer satisfaction and responsiveness 
• Work in a flexible manner, often performing multiple activities simultaneously 
• Ability to enforce company policies around the consumption of alcohol 
• Enjoys working with others
• Compassionate and understanding
• Confident and strong when presenting information
• Strong communication skills 
• Strong organizational skills
• Grasps the big picture
• Willing to give and receive feedback  

Supervisory responsibilities: NA

Work environment: The majority of your work will take place at our brewery in Braddock or other BG Retail locations/popups/ events. 

Physical demands

• Must stand and walk for extended periods of time
• The ability to lift moderate to heavy objects
• Smile and laugh daily

Travel required: NA

Affirmative Action/EEO statement 

BG is an equal opportunity employer committed to creating dignified jobs and cultivating an inclusive workplace. Applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
APPLY NOW!

FLSA Classification: Exempt
Salary Range: $30,000 - 50,000
Reports to: Sales Director
Date: 01/01/22

Job Summary:
The Sales Representative will facilitate ongoing account relationships and increase sales within our existing portfolio of accounts by processing weekly orders, providing personalized attention and timely responses, and creating organized processes.

Supervisory Responsibilities: None

Responsibilities:
- Interacts with Brew Gentlemen’s portfolio of wholesale accounts via telephone, email, text, and in person to initiate, receive, and track weekly orders and to provide support and information on Brew Gentlemen products and services
- Uses knowledge of Brew Gentlemen processes and products to answer inquiries and consults with the appropriate staff when needed to provide accurate information
- Asks intentional questions to gain feedback from key accounts to inform management’s decision making and strategy
- Ensures that appropriate actions are taken in a timely manner to resolve errors and customer concerns and collaborates with team members to deliver a quality experience for the customer
- Maintains account universe across platforms including detailed records of interactions, conversations, inquiries, complaints, comments, feedback, and preferences
- Be attentive and considerate of communication, workflows, and SOP’s between sales, production staff (including distribution/warehouse team members)
- Work closely with operations to ensure a customer-centric approach to the weekly order cycle and maintain an organized distribution schedule
- Increase sales through existing portfolio by giving personalized attention, flagging account needs, and identifying opportunities for growth to share with sales team
- Increase sales in order to meet goals as developed by the sales, finance and production teams
- Performs other related duties as assigned

Skills:
- Excellent communication skills including active listening both in person and across digital platforms
- Clear understanding and appreciation for the impact of individual decisions and actions on the system at-large
- People-oriented and able to resolve customer grievances
- Proficient computer skills with the ability to learn new software
- Experience with Ekos, Lilypad, Google, and Shopify preferred
- Knowledge of, or ability to learn, Brew Gentlemen product portfolio

Minimum Experience:
- High school diploma or equivalent
- 3-5 years of sales experience required
- 2+ years of experience working in the beverage industry is preferred

Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times

CLICK HERE TO APPLY NOW!

Summary: 

The Sales Operations Coordinator supports and enables the sales and operations teams to produce, sell, and distribute more effectively by managing tasks across the life cycle of a product. They drive toward volume and revenue goals by promoting operational efficiency and  helping close deals faster by removing friction where possible – giving the team the opportunity to focus on the customer.

Responsibilities:

Administrative / Communication

• Monitor calendar for deadlines and events and prompt action within the team as needed to stay on track
• Maintain new and existing customer information (CRM) across platforms
• Ensure new customers are properly trained on how to best use products and services (Reorder process, Fintech payments)
• Communicate changes internally and ensure proper followup with partners and customers
• Facilitate feedback from customers to team and management
• Process Licensing (TTB approvals, event permits) and paperwork (applications, contracts, vendor forms)

Logistics

• Work directly with scheduling and logistics related to the supply chain (ingredients, supplies, print materials)
• Coordinate fulfillment and shipments for delivery and pickup across wholesale and retail sales in collaboration with production and sales team member
• Communicate with distribution partners and facilitate as needed between customers and internal team
• Track expenses and plan upcoming purchases based on scheduled activities and goals
• Responsible for confirming details and tracking progress related to specifics projects

Reporting (Finance)

• Create and update weekly invoices in partnership with administrative assistant
• Assist in planning and forecasting for sales and brewing operations
• Collaborate with management to set goals
• Deliver reports and assist in providing insight into the overall efficiency of the organization
• Work with Finance to monitor AR and request payment on outstanding balances to collect revenue

Process Improvement

• Observe, review, and analyze processes to identify inefficiencies and areas for improvement
• Anticipate, identify, and resolve any challenges or blockers in the full life cycle of a beer (concept to payment)
• Design and maintain clear operational guides to ensure consistency of operations (SOPs)
• Ensure that all activities conform to local, federal, industry, and company standards

Required Skills:

• Software - Fintech, Quickbooks, Ekos, Shopify (Training available)
• Tech - Google Suite 
• Ensure execution and a smooth delivery of product and experience
• Analyze data and provide insights that contribute to informed decision making for management team
• Understand wholesale and retail processes
• Understand the rhythms and routines of the production staff and communicate needs to the sales team, as appropriate to ensure strong working relationships between the teams that make and sell BG beer
• Quickly spot problems and trends, giving the team more time to work on product development and gaining new customers
• Address inefficiencies to improve meetings, conversations, relationships
• Focus on reporting and analytics to help identify prospects to generate more revenue

Education:

• Bachelor’s Degree in Communications, Business, Logistics

Required Experience:

• 0-2 years of project management, sales, operations, or related field

Preferred Experience:

• Manufacturing
• Administration
• Customer Service

Supervisory responsibilities

• None

Physical demands

• Able to sit and stand for extended periods of time
• Lift at least 25 pounds

Travel required

• None

Additional eligibility requirements

• Must be over 21 years of age

Work environment

While the job environment promotes steady, methodical work output so that processes can be completed on time and error-free, our brewhouse is fast paced. The demands of the job are rapidly changing as we scale production to meet our current market demand. You will actively be asking to inform and build processes and systems, in addition to executing existing SOP’s.

Based in the historic steel town of Braddock, twenty minutes east of downtown Pittsburgh, along the Monongahela River. Located in a renovated electrical supply storefront and warehouse in the shadow of the still-operating Edgar Thomson Works, the first Bessemer steel plant built by Andrew Carnegie.

Affirmative Action/EEO statement 

BG is an equal opportunity employer committed to creating dignified jobs and cultivating an inclusive workplace. Applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

CLICK HERE TO APPLY NOW!